Terms & Conditions - Gold Pass

Free First Service

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • Only labour charges are waived off
  • This offer is applicable only on Standard Service and Comprehensive Service
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here

Free Dent Paint

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • Repair on a minimum of 4 panels are required to avail the offer
  • This package is valid on denting and painting only, all parts replaced will be charged as extra
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here

Free AC Gas top-up

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • This constitutes the AC Gas top-up only, all other parts and consumables are charged as per extra
  • The maximum gas that will be refilled is 100 gms only
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here

Free Wiper Replacement

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • Consists of Wiper Blade replacement only, all other spares and labour are charged as per actuals
  • Brands of wiper blades are subject to availability
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here

Zero Claim Charges

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • Only claim filing charges are waived off
  • A maximum of Rs. 1000/- can be waived off per usage (1000 X 2 = 2000 off on Claim charges)
  • All spares and consumables are charged as per actuals as per the insurance company's guidelines
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here

Free Tyre Replacement

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • This is valid on tyres bought from Carpathy only
  • Customer can choose tyres from varied range but only restricted to tyres present in Carpathy workshop only
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here

Free Towing

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • The government/toll charges for crossing state borders are to be bourn by the customer, if any
  • The towing charges can be waived off only if the car is taken to Carpathy workshop, otherwise standard charges will be applicable
  • Free Towing is provided only within 5km radius of a Carpathy Franchise workshop
  • Extra charges might be applicable for distance greater than 5km at a rate of Rs 200 per km
  • Free Towing / Towing charge wave off is applicable only if towed vehicle is repaired at a Carpathy Franchise / Partner workshop (For a Minimum Billing Value of 5000). If repair work is not done at a Carpathy Franchise / Partner workshop, towing charges are payable at the rate of Rs 1000 for upto 5km and Rs 200 per extra km.
  • Refusal to get car towed after activation of Towing Service will count as a usage of this Free Towing Service from the subscription
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here

Free Drycleaning

  • Valid till 1 year from the date of purchase
  • Prior appointment is compulsary for the customer to avail the offer and can book at any time during the working hours
  • Customer must take the coupon and show it to the service advisor before availing the service
  • No material, spares and lubricants bought from outside shall be installed in the car
  • The coupon is non transferrable and valid with the Carpathy ID only
  • The dryclean will only be done on fabric seats and not on leather seats to avoid any damage to the texture
  • Leather cleanser will be used on leather seats for effective cleaning
  • This coupon cannot be clubbed with any other offer
  • The coupon must be registered at Carpathy portal to avail the benefits
  • One coupon is valid for one vehicle only
  • Only one coupon can be used per visit
  • No verbal commitment is accepted
  • Carpathy reserves the right to forfiet the services or change the workshop assigned at any point of time
  • In case of any dispute the Carpathy's decision is final and binding
  • All other terms and conditions mentioned here
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